I work with Banks regularly and it is always a pleasant experience. I am the Supervisor of Continuing Care at an inpatient rehabilitation for Substance Abuse and we rely on Banks for many of our medications. Everyone I have been in contact with has been professional and accommodating. I highly recommend them.

Bank’s Apothecary has wonderful customer service. Our offices have quite a few deliveries each month through them for various refrigerated medicines and they always come through for us (scheduling, deliveries, etc.). If you’re looking for an organized business to work with you, look no further.

Makes my life so much EASIER!!

Banks Apothecary offers great service to our patient’s and our office. Deliveries are always on time. The staff there is exceptional.

If you have the chance to use Bank’s Apothecary, DO IT! Your life will change!

There are not enough words in the English Dictionary to express my gratitude for Bank’s Apothecary and the amazing team that Sam has.

I am the Manager of our company’s Alternative Medications Department. I, like others, struggled with Specialty Pharmacies. When I noticed that someone had used Bank’s to fill a medication, I decided to take my chances. I had nothing else to lose, as I was already losing hours, sleep, and bits of my sanity. The process that Sam and his team created for the specialty medications is superb! I was shocked at how easy it was, AND how what I was being told by Bank’s was lining up with when I was receiving my medications! Since dealing with Bank’s, we have been able to expand the program into other offices, as well as other states. If there is an insurance that is new, or that Sam does not have, he moves mountains to make sure that he obtains the credentials for that insurance plan. I am so very grateful for Bank’s as they have given me peace of mind when it comes to my patient’s care. If an issue arises, the whole team jumps in with a how can we fix this attitude. They all were my saving grace for the holidays, and I can not say thank you enough. Never once have I had an encounter that was not professional, polite, efficient, or met with disgust. I have been recommending Bank’s to everyone that I know as they are truly a patient first pharmacy!!

As one of your clients, I can honestly say that your service has been excellent during the pandemic. I have seen no difference in the level of commitment and quality service. I think I get about 50 injections from your pharmacy every month and there has been absolutely no delay in getting any of them. The efforts of you and your staff to check on our inventory to see that we have what we need, but don’t have too many injections is very much appreciated. I manage about 75 patients who get long acting antipsychotic injections and inventory control is so very important in order for me to do my job. You and your staff are very responsive. It is so reassuring to know if I have a situation that involves and injection, I can reach out directly to you and you will make sure that the situation is resolved. Every medical office or outpatient facility that gets specialty meds should work with you. They would not be sorry! Thank you to you and your team for all of your hard work!

I cried because I never had someone care for me so much… they treat you like family.

Working with Bank’s has truly been simple and easy. Their staff is knowledgeable, they get our patients the medication they need and they do all of it quick!

Bank’s worked closely with my doctor and would make sure my prior authorizations were done on time. Getting my medication was easy. I picked up the phone, called them and had it in a day. They even came to my house on Saturday once when I needed them.

They make it so easy for our office, its breeze working with them…they make our lives easy and make sure our patients are living a healthy life.

We’d like to let you know how your pharmacy (and each person within the pharmacy) has made the holiday season better for our staff and our patients. Our Bloomsburg clinic has received all the Sublocade injections for the week, and these were brought up by one of your employees, not by UPS or USPS.  This has insured that all our patients will get their injections on time and this will keep them safe at a time when we are seeing increases in overdose deaths nationally.  Many, many thanks to you and your staff for making this work.

We have nothing but wonderful service from Banks, so thanks to  you and your staff again!

Stellar service, quick turnaround with RXs and authorizations, always available and willing to assist, creative problem solvers for complex issues (Whatever it takes!), excellent communication!!! These folks are THE BEST.

I am so happy our team has found Bank Apothecary! They have been a lifesaver for myself and UPMC’s patients. The communication is on point, service is above and beyond. Madalynn and her co-workers are very professional and accommodating. I am so happy to continue to build business relationships with this company.