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FAQ

Take a look below at some of the most common questions we receive. Have a question not answered here? Contact us and we’ll answer you as soon as possible.

What is a Specialty Pharmacy?

A specialty pharmacy provides medications for patients with chronic and complex diagnosis and rare diseases. Most of the medications are high cost and need more personalized care. The medications are oral, injectable, and infused.

What is the difference between a specialty pharmacy and a retail/ mail order pharmacy?

Specialty pharmacies handle medications that are considered the most complex and often require special handling. We have specially trained Pharmacists on call 24/7 for your assistance. Retail/ Mail order pharmacies handle medications that are considered maintained and are not complex. You take these medications on a daily, weekly, monthly basis and they don’t need special handling. These medications are normally low cost and you normally have to go to the store to pick them up.